Supported Devices

Here at Outplay, we are always working hard to create the best experience possible. For us to continue creating new and exciting updates for...

Why are adverts not loading?

Adverts in the game are managed by our advert providers who might have a set criteria for their ads due to this sometimes there might be a p...

How do I contact Support?

If you are accessing this page through the in-game support section you can click on the chat icon on the top right of the page.If you are us...

Why is my game crashing?

If you are experiencing a crash in the game do get in touch with our Support Team. When contacting our Support Team do include as much detai...

Why is my game freezing? (Android | Google)

 If you are experiencing a freeze/hang or general performance issues in the game, please try the following troubleshooting tips: 1...

Why is my game freezing? (iOS | Apple)

 If you are experiencing a freeze/hang or general performance issues in the game please try the following our troubleshooting tips:&nbs...

Why is my game crashing or freezing? (Android | Amazon)

If you are experiencing a crash or freezing/hanging in the game, please try the following our troubleshooting tips: 1) Ensure you have ...