All payments are processed through Google Play, Amazon or Apple stores (depending on your device). If you would like a refund for an in-app purchase, we would first recommend contacting the Store in the first instance.
 
For iOS (Apple) devices:
All refunds need to be processed through Apple.
Please follow these steps to begin the refund process:
  • Go to reportaproblem.apple.com
  • Sign into your iTunes account
  • Scroll through the list until you find the purchases from Gordon Ramsay's Chef Blast
  • Click "Report A Problem"
  • Choose a problem from the drop-down list, and provide any information you can with regards to the purchase
  • Click "Submit"
 
For Android (Google Play) devices:
Please follow the below link begin the refund process:
 
 
For FireOS (Amazon) devices:
All refunds need to be processed through Amazon.
Please follow these steps to begin the refund process:
  • Visit https://www.amazon.com/gp/help/contact-us/general-questions.html?skip=true
  • Tap on "Digital Services"
  • From the drop-down list, select "Appstore Games and Apps"
  • From the 2nd drop-down list, select "Unable to download app or in-app purchase"
  • You will have the option to connect with Amazon Support via email or phone