If you are experiencing crashes in the game, please contact our Support Team for assistance.

When reaching out to our Support Team, include as many details as possible about what you are experiencing. Providing screenshots or videos of the issue can help us better understand what you are seeing in the game and assist with the investigation.

Additionally, please provide the following details (where applicable):

• What happens when you try to open the app?
• Do you see an error message? If so, please share the exact wording or include a screenshot of the message.
• Does the game crash on every level, or are there specific levels causing the issue?
• What happens when you retry the same level? Does the same issue occur?
• Were you performing a specific action when the crash occurred?
• When did this issue first start?
• Have there been any recent changes to your device, such as a firmware upgrade?

Including this information will help us identify and resolve the issue more effectively.