Support & Troubleshooting
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How do I contact Support?
Before you reach the Crafty Candy Blast Support Team, please have a look through the FAQs in-game. If none of the articles were helpful towa...
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When is Support available?
The times below are based on British Summer Time.Monday9am - 5pm (BST)Tuesday 9am - 5pm (BST)Wednesday 9am - 5pm (BST)Thursday 9am - 5pm (BS...
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Why is my game crashing? (Android | Google)
If you are experiencing a crash in Crafty Candy Blast, please try the following troubleshooting tips:1) Ensure you have the latest version o...
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Why is my game crashing? (iOS | Apple)
If you are experiencing a crash in Crafty Candy Blast, please try the following troubleshooting tips:1) Ensure you have the latest version o...
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Why is my game freezing? (Android | Google)
If you are experiencing a freeze/hang or general performance issues in Crafty Candy Blast, please try the following troubleshooting tip...
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Why is my game freezing? (iOS | Apple)
If you are experiencing a freeze/hang or general performance issues in Crafty Candy Blast, please try the following our troubleshooting...
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Help! My game won't open!
We are aware of an issue resulting in Crafty Candy Blast not opening correctly. We have now fixed this in the lastest update, all you need t...
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